Returns and issue handling
Semiconductor prototype work is handled through RFQ, quote, inspection and aftersales tickets rather than instant consumer checkout returns.
Operational policy
- Acceptance criteria, documentation, packaging state and inspection window are confirmed in the quote or purchase order.
- Nonconformance, shipping damage or missing documentation should be raised with order references and photos where safe.
- Do not send export-sensitive design files through public forms; use the agreed secure channel after MST review.
- For support, contact sales@mst-sg.com.